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The Arbors Assisted Living Community

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Privacy Policy-1213 Privacy Policy-1213

Privacy Policy

Additional Items:


Fee Calculation – We calculate all fees on a monthly basis. We will charge the Basic Monthly Rate even on days when you are absent from the Community, such as when you are on vacation, in the hospital, or visiting family or friends.

  1. Upon admission, the First Month’s Rate, Community Fee, Initial Care Package Fee (if applicable) and Security Deposit will be required. The Security Deposit will be placed in an account of Arcadia Management, Inc. and interest will not be paid on this money.
  2. The First Month’s Rate is nonrefundable whether the Resident leaves the Community for any reason prior to the end of the first month.
  3. The Resident will be charged for day of Admission and day of Discharge, provided all of the Resident’s personal items have been removed from the premises. Residents shall not be considered discharged and will continue to incur changes until all personal items are removed.
  4. Your belongings and personal property MUST be picked up upon discharge, and your discharge from the Community may only take place between the hours of 9 a.m. and 4 p.m. If your belongings and/or personal property are removed after 4 p.m., then the Discharge Date will not be until the next business day.
  5. Should the resident be hospitalized, the care package fee is not assessed during the resident’s hospitalization excluding day of hospitalization and day of return to the residence.

Refunds – Where the required notice by you, or us has been given and all of your personal property is removed from the Community and the advance payment of the Basic Monthly Rate is a credit on your account, you will receive, within three business days following the termination of this Residency Agreement, a pro-rated refund on a per diem basis for the unused portion of the Basic Monthly Rate beyond the Discharge Date minus any expenses incurred by and/or monies owed to us, plus any property or things of value held in trust or in custody by us which came into possession after discharge or transfer.

George Starkesen-1
George Starkesen

“The best part of The Arbors are the people, the programs and the independence. I take daily walks around the neighborhood”

Doris Crotty-2
Doris Crotty

“I like the programs offered, they keep me busy and engaged. I love living here”

Dolores McCrone-3
Dolores McCrone

“I’ve made The Arbors my home and I am very content”

Josephine Foschino-4
Josephine Foschino

“I love making new friends and enjoying life”

Gladys Bischoff-5
Gladys Bischoff

“I love my beautiful room and all my friends”

Diane-6
Diane

“The life of a caregiver is truly very difficult, and with no training, I’m just a daughter, I made it work, but it got to be too much. It was a very difficult decision to have my mom move here. The folks here made my transition very easy, very helpful, very friendly, the staff is great. It was just a real comfort to me when I left. I felt that my mom was in really good hands.  I have such peace of mind knowing that my mom is being well taken care of at The Arbors.”

Tom-7
Tom

“You can go home and sleep at night knowing your loved one is being taken care of. I am grateful to call The Arbors home for my father-in-law.”

Joan-8
Joan

“Living at The Arbors has changed my life completely. I am in a new world.  When I started to fall last year, and had to be rushed to the hospital, I was scared. I didn’t want to leave my home. But I’ve made a lot of friends here. It’s a big family. Arbors makes it very comfortable for me. The staff are great, they would take you to the moon if they could. I say my prayers every night and thank God for finding this place for me.”

Elaine-9
Elaine

“I love my apartment at The Arbors. It’s just enough space for me to relax. I spend my days socializing with my new friends in the shared spaces, so my home actually got bigger, not smaller.”

Helen-10
Helen

“Make new friends, but keep the old. Some are silver and some are gold…Over eight years, I’ve made a lot of friends, new ones, old ones, and I’ve enjoyed all of them immensely. I guess coming into a place like this, you wonder who’s going to be a friend, but then you find so many friends, whether they’re residents or staff. My favorite part about The Arbors is the people that I’ve met, they take good care of me.”

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Providing an all-inclusive nurturing, supportive, and active environment that fosters independence yet offers assistance when needed.

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