Thank you to our Arbors Angels During a Pandemic
I am writing you this email to let you know that the people you have working for you at the Arbors in Bohemia are doing an outstanding job! They are keeping everybody safe in these pandemic times. From the receptionists answering the phones, to the custodians cleaning the rooms, the nurses and other front line people and of course John and Donna, they are always pleasant and helpful with regards to every aspect of the daily routine. Thank you again for the fine people you have there at the Bohemia Arbors!
My mom is a resident at Arbors Westbury. The entire staff (from reception to management/Wellness/ kitchen/maintenance) has been awesome and we’ve been able to see mom thru personal visits thru her window and SKYPE CALLS. I’d like to recognize a few employees who have gone above/beyond with their compassion/kindness and support during this very difficult time. They are Fatima Alvez, for her love and dedication and compassion to all resident, including my mom. A true asset to Arbors. Amada (Deysy) Rodriquez for her caring and attention to moms needs as well as other residents. Andrilisa for the SKYPES and messages with Susan which helps us stay connected and also walking my mom.
During this stressful time around the Pandemic, I have personally found the entire staff at the Arbors of Bohemia taking that extra step to not only protect our loved ones but to assist us in our efforts to stay in touch and address any issues with our loved ones that may arise. Besides the Medical team and support personnel I have had the experience to see the maintenance and housekeeping staff also step up in a circumstance when my mother needed a little extra assistance! I see everyone at the Arbors as an extension of our family when it comes to helping provide Mom with a safe and caring home away from home! I will never be able to thank them enough!
I would like to Express the highest praise and appreciation to the angels that are caring for our most vulnerable loved ones. Christian is always pleasant and kind when I drop off supplies, Randi is so supportive and kind when dealing with my concerns. Tawanda and the wellness team continue to face the current crisis with patience and care. When the stresses that we all are facing are a memory what wont be forgotten is the peace of mind thar came from knowing that my loved one was in the hands of the team at the Arbors. Many blessings and appreciation from my family.