Shari Gouveia

We worked with Friends For Life in finding an assisted living that would work for my mom. After looking at several places, we landed at the Arbors at Westbury. My mom has had several health issues while trying to adjust to life in assisted living. To say the staff here has been accommodating is an understatement. The Wellness and Care Manager are attentive and caring and supportive. Dr. Rattiner pays extremely close attention to my mom’s medical needs. The care specialists are there to provide assistance with daily hygiene and all levels of care. The recreation staff are fun and engaging. Everyone knows my mom’s name and encourages her to participate in daily activities. Reception ensures my mom gets her daily mail, newspaper and deliveries with a smile. Housekeeping keeps her room and laundry clean and maintenance takes care of anything she wants to hang up or plug in, etc. We are very happy with the care my mom receives and the love and attention she’s given on a daily basis. When we have a concern it is addressed immediately and we are never met with resistance. Thank you to all who take care of my mom with such TLC!